Released at 3.45pm / 30 Mar 2014,
Malaysia Airlines wishes to clarify that it will be making arrangements to fly family members to Perth, only once it has been authoritatively confirmed that the physical wreckage found is that of MH370.
Arrangements will be made as soon as the relevant government agencies have provided clearances for Malaysia Airlines to bring family members to the site where aircraft wreckage will be kept.
A Family Assistance Centre (FAC) will be established in Perth. The FAC will become the focal point for all activities that have been planned for the families including briefings, religious and prayer services.
Malaysia Airlines is fully committed to supporting all efforts by the relevant foreign Governments who continue to search for and recover the aircraft, and it continues to cooperate with all authorities involved in the investigation.
Malaysia Airlines continues to provide welfare and support to the families of the passengers.
Below are the toll-free numbers that has been set-up for eight different countries. A back-up number is also given to the families in the event they are not able to reach the toll-free number. The number to call to get in touch with this centre is +603 8777 5770.
Please also log on to Malaysia Airlines website for updates.
Malaysia Airlines flights to and from Sydney, Melbourne, Perth, Brisbane, Adelaide, Darwin and Auckland will operate as per normal schedule.